Millions of users worldwide just like you use these machines every day for their fax related work. But due to technical reasons, they find that some of their faxes sent got failed in the situation in which they try to use them over the VoIP Internet Line. Some of the users also try to connect with the HP Support team for resolving the query of VoIP Fax Settings. You must have gone through the same problem also as this is a very common problem that users face. Failure in the same is just the indicative that the machine requires some basic configuration settings to be done.

By the completion of this article, you will get to know the best 2 ways through which you can also configure the Voice over Internet settings in your HP Fax Machine. The process is very easy to implement and can be troubleshoot by anyone even with limited technical knowledge. You can contact HP Support Number to get help from experts.

VoIP-Fax-Settings

Key Points to Remember for VoIP Fax Settings

Not every fax machine is able to find itself compatible with the VoIP. Only a few do. In this article, you will find the instructions for VoIP configuration for some of the machines. You just need to do a couple of things first to increase our success rate –

  1. Slow down the Baud Rate or Transmission Rate to 9600
  2. Disable ECM ( Error Correction Mode )

Method 1 for VoIP Fax Settings – By Lowering Transmission Rate To 9600

How to lower the transmission rate on many HP fax machines to 9600…??? The question might look scary and technical but you don’t need to worry. Just follow the below steps for lowering the transmission rate on the HP Fax machine to reach to the 9600 level –

  1. In the first step, the user is required to press the SET-UP Button of their HP Fax machine in order to reach to the fax machine set-up menu.
  2. In the next step, the user is required to select and click on the ADVANCED FAX SET-UP option appearing on the screen.
  3. The user is then required to click on the OK button.
  4. Now in the fourth step which is the most important one, the user is required to select the FAX SPEED Option.
  5. After clicking on the FAX SPEED Option, the user is required to select the V.29 Option of the all. The selection of the V.29 option will allow the machine to transmit at 9600bps.
  6. In the final step, the user is required to click on the OK button.

Process of enabling VoIP on OfficeJet All-In-One Machine

  1. Go To the Control Panel Option of your HP Fax machine.
  2. In the next step, the user is required to Click on the SET-UP Icon
  3. Then, going forward, the user is required to select the Advanced Set-Up
  4. Press the Down Arrow twice to reach to the fax speed column.
  5. In this very important step, the user is required to select the Fax Speed
  6. The user is then required to adjust the transmission rate to – Slow ( 9600bps )
  7. In the final step, the user is required to press the Home button to return to the Home Screen.

Note – HP Fax machines that generally offers three speed are basically divided into three columns such as Slow, Medium, High. For slow and medium speeds, the bps generally remain in 9600bps and 14400bps order for VoIP Fax settings.

Method 2 for VoIP Fax Settings- Disable ECM (Error Correction Mode)

How to Disable the DCM (Error Connection Mode)…??? This is the second option the users have. To Disable the DCM (Error Connection Mode) on your HP Fax machines in order to configure it, follow the below steps –

  1. In the first step, the user is required to press the SET-UP Button of their HP Fax machine in order to reach to the fax machine set-up menu.
  2. After reaching to the fax machine set-up menu, click OK.
  3. After clicking on the OK Button, the Set-Up menu will get opened and here you need to click on the ALL FAXES Option and then need to click on the OK tab.
  4. In the fourth and the most important step, in order to disable the ECM, you need to click on the OFF Option and then need to press the OK button on the screen.
  5. Re-Start the machine and your set-up will be done.

Note – If the ECM mode is always remain at the ENABLE Side in your HP Machine ( By default it remains turned on ), then you need to turn off or Disable the same on your HP Fax machine to configure VoIP Fax Settings. Disabling the same will allow the VoIP to continue to transmit even in the situation where bits of the information are missing. Just make sure that the ECM Is Disabled.

Get Final Solution from Experts for VoIP Fax Settings

All the above steps slated for the configuration of VoIP Fax Settings are very easy to take and perform by the individual users of HP Fax Machines. Do implement them for enabling the VoIP. If you as a user find it difficult to implement the same and looking forward to getting the expert and professional help.