The printer driver is unavailable error message triggered by HP printer when you are using an incompatible or outdated driver. Sometimes a missing printer driver may also be the reason behind the problem because the computer fails to recognize the printer. To fix HP printer driver unavailable error you should update the printer driver which is compatible with the latest version of the Windows operating system(Windows 10). Apply the more detailed solution described below to get rid of this problem. You can also contact the HP Printer Support team for instant and reliable support at your desk.

How to Fix HP Printer Driver is Unavailable Error?

  1. Install all available Windows updates
  2. Reinstall your printer driver
  3. Check For Damaged System Files

Method 1: Install All Available Windows Updates

If it is been a while since you updated your Windows, that is the main reason why Windows says your driver is unavailable printer HP. Here are the steps on how to do a Windows Update to install all accessible operating system update.

Steps to Install Updates on Windows 10

If you are accessing Windows 10, then these steps are for you.

  1. Hit the Start menu and write an update. After that, click on the “Check for updates” option.


  1. Tap on the “Check for updates” option.


  1. After clicking on that option, Windows will install the updates automatically.


  1. When Windows completes all its updates, start your computer again and attempt to print a file to check if your printer works.

Steps to Install Updates on Windows 7

If you are using Windows 7, then try these steps.

  1. Tap on the Start button, write an update in the search box, and hit on the “Check for updates” option.


  1. Click on the “Check for updates” option.


  1. Hit the “Install updates” option.


  1. When Windows has installed all its updates, start your computer again and go for print a file to check if your printer works.

Method 2: Reinstall your Printer Driver

Most probably, the HP printer driver is unavailable error results due to a corrupt or mismatched printer driver. You just need to uninstall your current printer driver, then install the most updated correct driver to fix the “Printer driver unavailable” error on the HP printer. Here is the step on how to do so.

  1. Go to Control Panel and click on Devices and Printers.



  1. Right-click on your printer and click Remove device.



  1. Press Windows key + R to open the Run box.
  2. Type devmgmt.msc and click OK.


  1. Find and right-click on the printer and select the “Uninstall device” option.

Uninstall device

  1. Click “Uninstall” if you are asked to confirm.
  2. Now wait for at least 10-15 minutes and plug everything back and let the system detect and install the required drivers.

Now print a test page to check whether the error is resolved or not. If your system does not detect the printer driver automatically then update the driver manually.

How to Reinstall Latest Drivers Manually?

  1. Open Run box by pressing Windows key + R.
  2. Type devmgmt.msc and click Ok.


  1. Click on Print queues to open the drop-down menu.
  2. Right-click on your printer and select Update driver.

update driver

  1. Now select Browse my computer for driver software and proceed.


  1. You will navigate to Microsoft website and download the package “wushowhide.diagcab”.


  1. Run the package and click Next.
  2. Next, choose Hide updates option.


  1. Select the printer update and continue (if any).

Method 3: Check For Damaged System Files

You are here because the above methods may not have helped you resolve the error. The presence of corrupt or damaged system files is one of the reasons that the printer driver is unavailable HP.

But, a tool named Reimage can help you fix the issue. It performs a complete Windows scan and repairs as well.

  • First, download the Reimage setup file and install it.

reimage installation process

  • Launch the tool and select Yes to run a free scan on your computer.reimage start
  • Wait until Reimage finishes scanning the system and system files.

reimage compiling data

  • Once completed, you will get a detailed report of all the issues of your system. To fix the issue automatically, tap on the Start Repair option.

reimage start repair

Note: To perform the full scan, you have to purchase its full version. And, if you don’t find it useful you can also cancel the subscription under its 60-day money-back guarantee scheme.

    So, these are the easiest steps to get rid of this problem. In case, you want technical support, our expert will be available on HP Online Chat. You can connect with them. They will sort out the HP printer driver is unavailable error easily.

    Frequently Asked Questions (FAQs)

    What does it mean when the driver is unavailable on the printer?

    The error “Printer driver is unavailable” indicates that either your printer driver is outdated or not compatible. Sometimes it also means that the printer driver is corrupt and the computer will not be able to recognize it. If you wish to correct this error, then re-install your printer drivers.

    How do I make my printer driver available?

    Printer errors such as windows failed to recognize the new downloaded printer drivers and software, which is the common one. In such cases, either the printer driver was not installed properly or maybe your printer drivers are outdated. to make drivers available reinstall your printer drivers once again.

    How do I install the HP printer driver?

    1. Go to and select your printer
    2. Download the printer driver
    3. Open the downloaded file and follow the on-screen instructions to install the HP printer driver.
    4. When the HP printer drivers are successfully installed, now you need to hit the Finish button.
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