HP Support Assistant - Resolve Technical Errors with HP Devices

For so many past decades HP is providing its services to people globally. HP support assistant software is build to help with its automated service when users face difficulty while installing HP products, software updates, and fixes the problem. The HP Support Assistant software doesn’t waste time it quickly solves problems and maintains your PC and laptop. It is an all-in-one management solution that includes troubleshooting tools, tutorials, system analysis, and automatic software updates as mentioned above.

What is HP Support Assistant?

Well, It is a free utility on HP computers that assist users to avoid and resolve problems with the devices. HP Support Assistant software resolves issues using updates and self-help options. The software is an inbuilt feature of Windows OS, it comes within any device whether it is about any windows be it hp support assistant windows 10.

HP Support Assistant

Now, this is the basic and important information about the HP support software. However, many of you must be curious to know more about it, how you can enable the support assistant software and how and when you can use it. Right! So let us proceed to the next section to know more about the software.


Why Do I Need HP Support Assistant Software?

Being an HP user you have a great opportunity to use such amazing software. You don’t need to call any technician home, or don’t even need to read guides. HP support assistant encourages you to keep your PC updated and in good health. It uses computerized updates and self-improvement alternatives, it guides users to troubleshoot the errors that occur in PC. This program also gives you the authority to keep up PC execution and resolve problems. HP support assistant is well-capable of performing all its tasks through programmed updates and tune-ups, worked in diagnostic and a variety of helpful choices.

To access the software and take its help, you can locate it in the blue question mark on the taskbar in Windows. The software can be found on the Start Screen, you can access it through HP Support Assistant app. However, if you are unable to find the software, you can simply locate it using the search option. Click on Start and type HP Support Assistant in the search bar. But still none of these options work, you need to download and install the program.

Before using or you expect the software to resolve the error automatically, you need to enable the software. How to enable HP Support Assistant? You must think about this right now, so let us know how you can enable it.

How Do I Download HP Support Assistant?

HP Support Assistant optimizes computer performance and resolves errors using diagnostic tools and utilities. It identifies the problem and then report you and perform its task to resolve it. The software provides an access point for software updates, product information, online classes and also provides users with HP contact information. In case, you need real expert help you use the HP contact information to contact HP professionals.

information to contact HP professionals. To resolve most of the issues in HP devices, download and install the latest version of HP Support Assistant from the HP website. Use the below information to enable the software on your HP PC or laptop.

  • Open your browser
  • Visit the official HP Support Assistant page https://support.hp.com/us-en/help/hp-support-assistant
  • Now click on the “Download HP Support Assistant” option.
  • When you see download box at the bottom of the screen, click on ‘Save’.
  • Once the download process is complete, click on the Run option.
  • Next, you need to follow the on-screen instructions.

How to Install HP Support Assistant?

  • Click on the Run option.
  • After that “Click” yes on User Account Control.
  • Click on “Next” button to install shield wizard.
  • Select > I agree section to accept the license Agreement & click on “Next” button
  • In Extracting file > Click on “Next” button again.
  • After that – Installation will be start.
  • When the installation completes, select ‘Yes’ and then click ‘Finish’ option.
  • Now you need to restart your system.
  • Go to HP Support Assistant icon and double-click to open it.
  • Now you have successfully downloaded and installed your HP Support Assistant app.

Note: The installation process might take a few minutes to complete, so wait until it is completed and remember to not interfere during the process.

You have enabled the software now you can open it to understand the software and can use it.

Where is the HP Support Assistant Located?

The support assistant in the HP computer is located in the blue question mark on the taskbar in Windows. Users can access the software through the HP Support Assistant application on the Start Screen. When you are unable to see or if neither of the options work, then click on Start and type the name of the app in the search bar, you will locate it in the search result. But again it is not available then you need to Download the HP support assistant app in your device.

What is Exclamation Mark on HP Support Assistant Icon?

When you see an exclamation sign on the HP Support Assistant icon, it means the software is asking for the update. The exclamation mark on the icon also denotes that the software has a notification that needs your attention. Therefore, to remove the sign, and understand what is happening, read the below steps:

  • Open the Assistant app
  • Click on My devices option to see My PC
  • Next, there you will see two options: Updates and Messages
  • Select Update, if you see an exclamation mark next to it.
  • From the Updates available section, now check the boxes for all the updates. Next, click on Download and install it.
  • Follow the on-screen instructions. But if you see no exclamation mark then ignore it.
  • Click on Messages if you see an exclamation mark on it.
  • Now you will reach on ‘Messages are available’ window. Click into the messages to read them and when you finish with them, click the X on the right side.
  • Lastly, restart your computer and see if it is showing any exclamation mark or not.

Whenever, for the next time as well, if you see an exclamation mark on the application follow these steps and know what your application is trying to show you.

Sometimes, this utility application tool also fails to perform and doesn't open. When you double click on the HP Support Assistant icon and it doesn’t open, then try our solution steps below to rectify the issue.

When the software show error and fail to open, you must think- how to open HP Support Assistant? Well, in such a case you don’t need to worry, follow our below guide.

How To Fix HP Support Assistant Won’t Open Issue?

When your HP support assistant not working or doesn’t open, it can be harmful to your computer’s health. So, instead of ignoring it, soon recover the app from this error. Try the below steps to bring the software in a working state.

  • When it is not opening, try to download and install the latest version of the app.
  • Run the installer and click Yes when asked to confirm.
  • Now proceed with the installation procedure.
  • Reboot the computer when prompted by the PC.
  • Now restart your computer and check if the app is working now or not.

If the support app is working perfectly, then you don’t need to do anything more, just use the app and maintain the good health of your HP PC.

However, if the error is not solved yet then you can resolve it by first uninstalling it and then reinstall. Another option that you have is- download and update drivers manually. Sometimes in the software, automatic update function goes off, in such case you have to do it manually.

HP Support Assistant, Should I Remove It?

When the software doesn’t work properly, or HP Update Assistant is unable to update the software, then removing it is advisable. After removing the software, you can install the new one.

Now you must be thinking how to uninstall support assistant, then see below.

How You Can Uninstall HP Support Assistant?

In your Windows system, you need to click on Start and type “Uninstall a program” in the search bar.

  • Now open it.
  • On the Program and Features window, select HP Support Assistant and then click the “Uninstall” option.
  • Now select “Yes” on the Program and Features screen to confirm that you want to uninstall the HP Support Assistant.
  • Next, you need to restart your computer to complete the uninstall process.

This how you can uninstall the HP support assistant from your device. Note that after this you can re-install the newer version of the app. However, if you find any issue while processing or with the app, you can contact the HP support technicians for help.

HP Support Assistant is the perfect software to use in your HP PC and laptop.

Frequently Asked Questions (FAQs)

HP Printer Support Official Contact Information

HP Sales 1 (888) 999-4747
HP Customer Service 1 (650) 857-1501
HP Support https://www8.HP.com/us/en/home.html
HP Connect https://www.HPconnected.com/us/en/signin
HP Shop Online https://store.HP.com/us/en
HP Driver Downloads https://support.HP.com/us-en/drivers
HP Printer Driver For IOS/Mac https://support.apple.com/kb/dl1888?locale=en_US
HP Official Support https://support.HP.com/in-en/products/printers
Contact HP Shopping https://www8.HP.com/us/en/contact-HP/shopping.html
Connect With HP https://ssl.www8.HP.com/us/en/contact-HP/connect-with-HP.html
Offical Address HP Inc.
1501 Page Mill Road, Palo Alto, CA 94304 P.C. 94304-1112
Palo Alto
United States